QTicket

The QTicket is a smart ticketing terminal built for high-traffic leisure venues. It combines multiple identification technologies with a sun-readable display and robust offline capability, delivering fast, reliable ticket verification.

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The QTicket is a smart ticketing terminal engineered for data collection systems and leisure venue access control. Designed to handle the demands of busy public venues, it validates QR codes, contactless cards, RFID wristbands, and biometric face recognition. All through a single compact device.

 

Identification options

  • QR code: 1D and 2D barcode tickets, mobile tickets, and Print@Home tickets on A4 paper
  • Contactless card: RFID at 13,56 MHz (Mifare Classic, DESFire, Ultralight; ISO 14443A/B, ISO 15693) and 125 kHz (HID, EM 4102, HITAG1/2)
  • RFID wristband: same frequency support as contactless cards
  • Face recognition: biometric identification for frictionless, document-free entry

Technical specifications

  • Dimensions: 149 × 296,4 × 4,.6 mm (W × H × D)
  • Operating environment: Indoor/Outdoor, −20 °C to +55 °C (−4 °F to +131 °F); IP55 rated (QTicket/FACE variant)
  • Power supply: 12–36 VDC or PoE (Power over Ethernet)
  • Power consumption: 0,8 A (12 VDC) / 9,6 W; Power Save Mode available
  • Housing: PC ABS with tempered glass
  • Display: Sun-readable 7″ LCD, 800 × 480 resolution, full-colour, capacitive touch (optional)
  • Communication: Ethernet (10/100 Mbps); HTTPS WebAPI protocol
  • Internal memory: Up to 160,000 card users / up to 100,000 transactions
  • Inputs/Outputs: 4/4 (optionally 8/8), galvanically isolated
  • Installation: Wall-mounted or pole-mounted (optional)

Features

  • Offline mode: Operates independently of network connectivity; all transaction records stored in internal memory with no data loss
  • Anti-passback: Prevents ticket reuse in online mode
  • Bi-directional passage: A single QTicket unit manages entry and exit
  • Turnstile/gate integration: Mounts directly onto speed gates or turnstiles via bracket
  • RGB signal light: 360-degree visibility confirms valid or invalid access at a glance
  • Stand-by mode: Reduces energy consumption during low-traffic periods
  • Multi-language support: UTF-8 encoding covers international character sets
  • Illuminated placement guide: Shows visitors exactly where to present their ticket or card

Accessories

  • Standard cart passage with 4, 6 or 8 black or RAL 7035 plastic flaps
  • Cart passage with an anti-panic device and 4 black plastic flaps
  • One-way device with black, RAL 7035 or RAL 7005 plastic flaps
  • Upright extensions
  • Guide arch
  • Indication signal
  • Cart passage indication signal

Operation

  • Ticket validation: QTicket reads all major ticket formats – printed barcodes, mobile QR codes, RFID credentials, and biometric data – within a single scan. The 7″ sun-readable display shows clear directional graphics so visitors always know what to do, reducing queue formation at entry points.
  • Offline ticket verification: Network outages do not stop operations. QTicket switches to offline mode automatically and continues validating credentials against its internal database of up to 160,000 users. Once connectivity returns, all records synchronise without data loss.
  • Turnstile and speed gate control: QTicket integrates directly with COMINFO turnstiles and speed gates via bracket mounting. It supports both one-way and bi-directional passage modes, allowing a single terminal to manage a full lane.

 

Applications

Stadiums and sport facilities, water parks and leisure centres, amusement parks, fitness centres and gyms.

Fast entry that keeps queues moving

At high-capacity venues, entry speed determines visitor satisfaction. QTicket delivers fast verification across all supported credential types, from printed paper tickets to face recognition, without requiring staff to check each admission manually.

The 360-degree RGB signal light gives immediate visual feedback to both the visitor and nearby staff, keeping the flow of people moving.

The IP55-rated housing withstands outdoor conditions and splash exposure, making QTicket equally suited for outdoor and indoor entrances. At just 149 × 296 mm, the terminal fits any turnstile or gate bracket without modifying existing infrastructure.

Seamless integration with your access control system

QTicket connects to existing ticketing and access control systems through the HTTPS WebAPI protocol. This open integration layer means venues do not need to replace their current ticketing platform. QTicket acts as the physical validation layer that connects to whatever backend the operator already runs.

The terminal supports both online and offline modes, making it a resilient choice for venues where network reliability cannot always be guaranteed.

Talk to a COMINFO product expert

Not sure whether QTicket or another terminal from the COMINFO data collection systems portfolio fits your venue? Our specialists help you assess entry volumes, credential types, and integration requirements, and recommend the right configuration for your site. Contact us to arrange a consultation.

QTicket Mounted on EasyGate Elite-G+QTicket Mounted on EasyGate Elite-G+

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